FM encompasses comprehensive management of building operations, maintenance, and services to ensure functionality, safety, efficiency, and tenant satisfaction.
| FM Service Category | Scope |
| Hard FM | Technical systems, HVAC, electrical, plumbing |
| Soft FM | Cleaning, security, landscaping, reception |
| Strategic FM | Space planning, cost optimization, compliance |
| Reactive maintenance | Emergency repairs and breakdowns |
| Planned maintenance | Scheduled servicing and inspections |
| Project management | Renovations and capital improvements |
| Fee Structure | Typical Rate |
| Residential buildings | 8% to 12% of service charge budget |
| Commercial buildings | 10% to 15% of operating budget |
| Minimum monthly fee | AED 10,000 to 30,000 |
| Self-managed small building | In-house staff, no FM fee |
| Large portfolio discount | Negotiable rates for multiple properties |
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